Shipping and Delivery Requirements for Portal Tech Wholesale

Commitment to Reliable Shipping
Portal Tech Wholesale is dedicated to providing a seamless, reliable shipping experience. Our shipping and delivery terms should clearly communicate lead times and delivery options to enhance customer confidence in our service.

Bulk Order Lead Time

1. Processing Time for Bulk Orders
   • Requirements: For bulk quantities (200+ pieces), allow 8-10 business days for processing. This lead time is necessary to prepare and package orders to maintain high-quality standards.
2. Benefits of Lead Time
   • Attention to Detail: Ensures each item is handled with care, minimizing errors.
   • Customized Preparation: Allows for thorough packaging based on customer specifications.
   • Efficient Bulk Order Processing: Balances speed with quality in handling large orders.

Standard Delivery Options

1. Standard Shipping
   • Requirements: After processing, orders should be shipped via standard shipping methods. Delivery times may vary depending on the destination.
2. Expedited Shipping
   • Requirements: Expedited options are available upon customer request. Rates and details should be accessible through customer service.

Order Process and Customer Notifications

1. Order Placement and Confirmation
   • Process Requirements: Customers select products and complete purchases on our website. They will receive an order confirmation email detailing the purchase and expected lead time.
2. Order Processing for Bulk Orders
   • Requirements: Bulk orders require 8-10 business days for processing; smaller orders should be processed faster.
3. Shipping and Tracking
   • Process Requirements: Once processed, orders are shipped via the chosen delivery method. A shipping confirmation email with tracking information must be sent to customers.

Additional Information for Customer Clarity

1. Shipping Costs
   • Requirements: Shipping costs are calculated at checkout based on the delivery method and destination.
2. Tracking
   • Requirements: Customers receive tracking information upon shipping for easy monitoring of delivery progress.
3. Customer Support
   • Support Requirement: Customer service must be available to assist with order-related inquiries, ensuring timely and helpful responses.